PRIVACY POLICY

By Gabriella Pty Ltd (ABN 22687382556), trading as Simply, Gabriella, respects and protects your privacy. We are committed to managing personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What We Collect

We may collect personal information such as:

• Your name, email address, phone number, and date of birth

• Appointment and service history

• Consultation notes and allergy disclosures

• Payment and billing details

• Website interactions, reviews, and any images shared with consent

How Information Is Collected

We collect your information when you:

• Book an appointment online or in-salon

• Complete a consultation or allergy test

• Provide payment for a service or product

• Contact us or subscribe to communications

• Engage with our website or social media

Payments & Card Details

All bookings and payments are securely processed through Fresha, a third-party platform. Simply, Gabriella does not store your full card details—Fresha encrypts and handles all financial data in compliance with PCI DSS standards.

You may choose to store your card with Fresha for convenience. This information is held securely within their system and is not accessible to us.

Use of Your Information

We use your personal information to:

• Manage your bookings and customise your service

• Communicate appointment updates and confirmations

• Issue receipts and process refunds if required

• Improve our services and website

• Share relevant updates or promotions (with your consent)

Photos & Media

We may request to photograph your hair following a service for portfolio or marketing purposes. Images will only be used with your explicit verbal or written permission. You may withdraw your consent at any time.

Sharing with Third Parties

We work with trusted providers for booking, payments, communication, and website performance. These include:

• Fresha (bookings and payments)

• Email and newsletter services

• Website and analytics tools

We only share information required to deliver these services and ensure each provider complies with data protection standards.

Access & Updates

You may access, update, or request removal of your personal information by contacting:

📧 info@simplygabriella.au

By using this website or booking with Simply, Gabriella, you agree to this policy.

Last updated: May 2025